Terms and Conditions

By using the website www.usa-esta-visa.com and the pages within this “site”, you agree to be bound by and adhere to the following terms and conditions referred to as “our terms”, and you agree to comply with all applicable laws and regulations. References to “you” and “your” refer to each person who completes an application, whether the actual person or another person acting on behalf of another, referred to as (“applicant”). References to “we”, “our”, and “ours” refer to www.usa-esta-visa.com.

It is important that you know that the legal interests of all parties are protected, and our relationship with you is based on trust. Please note that you must accept these terms of service to make use of our website and the service we offer.

About Our Services

Our service is like an online application service provider used to facilitate the travel authorization process for foreigners visiting the United States of America.

Our agents assist in obtaining your travel authorization from the United States Government, which we then provide to you. Our services include properly reviewing all your responses, translating information, assisting in filling out the application, and checking the entire document for accuracy, completeness, spelling, and grammar. Additionally, we may communicate with you via email to obtain additional information in order to process the official application.

We do not offer any legal advice and are not affiliated with government officials or lawyers. If you feel that you may require legal assistance, it is suggested that you contact a duly licensed attorney.

By completing the application form provided on our website, your travel authorization document application will be submitted after our review. Your ESTA application is subject to approval by the United States Government. In many cases, your ESTA will be processed and granted within minutes. However, if some data has been entered incorrectly or is incomplete, your application may be delayed.

ESTA travel authorizations are generally valid for two years or until the passport expires, whichever occurs first. It is possible to travel to the United States repeatedly during the validity period without having to apply for a new ESTA authorization.

Before making payment for the travel authorization, you will have the opportunity to review all the details you have provided on your screen and make changes if necessary. If you have made an error, it is important to correct it before proceeding.

Once you have confirmed the details, you will be asked to enter your credit card details for our service charge. The information provided on our website is based on publicly available information from the United States Government. However, we have designed our site in such a way that relevant information is easily available and customers can complete an easy-to-use application.

Email validation (updated as of November 22, 2019) On November 22, 2019, the US Government made changes to the ESTA processing and made it mandatory for you to validate your email. Our processing is done through a corporate email in order to streamline the processes and not inconvenience you until your visa is approved. At the end of the process, we will send you the approved visa along with instructions on how you can change the corporate email to your own and validate it. You can see these instructions, with detailed steps, on the website: https://www.usa-esta-visa.com/en/cambiar-correo-esta/

Users rely on the information provided in this document at their own risk. However, if you find any errors on our website, please do not hesitate to communicate it to our customer service department.

We have made every effort to provide the latest updated information. Government policies and procedures are reviewed on a regular basis.

Bright Online Managers, S.L is a company headquartered at C/Hermosilla, 48 – 1 D, 28001 Madrid registered in the Chamber of Commerce, with registration number CIF:B40518755

Responsability

www.usa-esta-visa.com will not be responsible if the applicant’s visa is denied due to circumstances beyond the company’s logical control. Additionally, in case the applicant’s visa is denied by the government, they accept that neither the government nor www.usa-esta-visa.com are obliged to provide reasons.

www.usa-esta-visa.com reserves the right to cancel the registration of any applicant and delete their personal information and application when they engage in the following actions:

  • Ignore, change, or omit any part of the mandatory registration procedure.
  • Do not meet the eligibility requirements and, therefore, are considered unsuitable to complete the online application.
  • Provide fraudulent or incorrect personal information or engage in any illegal activity.

The service offered by www.usa-esta-visa.com may be temporarily suspended if any of the following cases occur:

  • This service cannot be provided due to war, riot, rebellion, protest, or labor dispute.
  • Other cases where the temporary suspension of this service is deemed necessary by this website for management or technical reasons.
  • This service cannot be provided due to fire or electrical failure.
  • Regular or urgent maintenance of the service system is being performed.
  • This service cannot be provided due to natural disasters such as earthquakes, eruptions, floods, and tsunamis.

By mutual agreement, www.usa-esta-visa.com is exempt from liability for damages to members or third parties caused by the suspension of this service due to the reasons indicated in the clauses above or other reasons.

Prohibition

Users accessing this site agree to adhere to our Terms and agree not to engage in any of the following activities:

  • Activities that infringe on the copyright or other intellectual property rights of other members, third parties, or this website.
  • Activities that harm the benefits and privacy of another member, third party, or this website.
  • Activities related to criminal activities.
  • Activities that cause disadvantages to third parties.
  • Commercial activities using this service.
  • Defaming other members, third parties, or this website.
  • Sending or using dangerous computer programs.
  • Offenses against public morality.
  • Other illegal acts.

If a member harms a third party when using this service, he or she must resolve it at their own expense and responsibility, and not harm this website.

www.usa-esta-visa.com assumes no responsibility for damages suffered by members resulting from the use of this service, and will not accept liability for damages.

If a user violates the above-mentioned Terms of Use and harms www.usa-esta-visa.com, this website may demand compensation for damages from such person.

 

Price

Our price for the service is 98€ (there may be occasional downward variations or variations based on the country), which includes our service fee of 77€ for professional customer support and assistance from our team.

We offer a 100% money-back guarantee for our customers in case their ESTA application is not approved.

Use of the website

I agree to limit my use of the website www.usa-esta-visa.com and related services for personal use only.

I agree that I will not download, modify, or use any part or service related to our website for any purpose including resale or commercial use. We are a private website maintained by a private company.

Exclusion of warranties and liability

We are not associated with the United States Government. We are a private company.

Customer Service

If you have any questions about your application, please contact us using the following contact methods: email: info@usa-esta-visa.com

Miscellaneus

We reserve the right to update these terms, as well as any other content on the website from time to time, and such changes will take effect immediately. If you decide to continue accessing this website, it is your responsibility to check for modifications to these terms.

By accessing this website each time, you expressly agree to be bound by these terms.

Applicable law and jurisdiction

The general conditions described in this document are under Spanish law. In case of any legal proceedings that may arise, all parties will be subject to the laws of this jurisdiction.